Employment Opportunities

Job Duties and Responsibilities

• Responsible for Management, Leasing, Compliance and Budgets of Assigned Properties.
• Provide supervision to Property Management Staff.
• Provide coverage to assist Property Managers on their properties.
• Managing tenant relations with all tenants in order to ensure they are aware of their responsibilities.
• Supervision of Property Managers on re-certifications, lease renewals, inspections, and operational procedures.
• Lead the initial certification process on new developments and oversight of relocation services.
• Review of aged receivables with Property Managers and coordination with the Property Managers to serve tenants with notices for non-payment of rent and refer tenants to financial wellness and social service agencies for financial assistance.
• Notify attorney to initiate legal proceedings for non-lease compliant tenants.
• Develop and maintain working knowledge of Chicago Landlord Tenant Ordinance, Fair Housing law, including but limited to programs with: City of Chicago, IHDA, HUD, CHA, CLIHTF, and other sources of renter subsidies.
• Train and collaborate with Senior Compliance Manager and staff on on-going compliance.
• Provide direction and/or assistance to the Property Management team as needed.
• Perform other duties as assigned.

Performance Measures

• Providing supervision to Property Managers.
• Conducting initial certifications on new developments.
• Achievement of 95% collection of rent on time.
• Effective management of property budgets. Achievement of positive cash flow for properties.
• Ensuring tenants are lease compliant.
• Provide written and verbal communication with the Property Management staff.
• Effective, accurate and consistent execution of day-to-day responsibilities.
• Active participation in required staff meeting and programs.

Essential Qualifications and Skills

• Bachelor’s Degree is the minimum educational requirement, or 10-plus years’ experience in property management, asset management, and/or affordable housing.
• Must have or be able to obtain certifications in Certified Occupancy Specialist/Tax Credit Specialist, and Blended Occupancy Specialist.
• Illinois Leasing License required or will need to obtain within six months of employment.
• Must have working knowledge of LIHTC guidelines and/or Tax Credit Specialist (TCS) certification designation.
• Public Housing rental housing guideline knowledge or the ability to obtain the RIM Public Housing Rent Calculation designation within six months of employment.
• Attendance of the CHA Yardi training and passing the exam ensuring the issuance of a Yardi password.
• Proficient knowledge of MS Office Suite, MS Excel, Property Management software, and Internet required.
• Excellent written and oral communications skills; demonstrated public presentation skills.
• Demonstrate ability to build relationships and work effectively with people of diverse social, faith, economic, and racial/ethnic backgrounds.
• Highly motivated and demonstrated ability to work independently as well as part of a team.

Special Working Conditions and Demands

• Willingness to work flexible hours as needed; evenings and weekends required.
• Access to a car, valid driver’s license, and ability to travel within the metropolitan area and sometimes out of state.
• Must be able to visit construction work sites/hard hat areas, including walking and maneuvering on uncompleted floor surfaces, among construction materials and debris, and climbing stairs and ladders.
• Maintain required job skills and all professional competencies. Attend and participate in required educational programs and staff meetings.
• Cultivate, manage, and expand relationships with TRP member institutions, leaders, and partners to promote TRP’s rental goals and organizational mission.

Statement of Equal Opportunity

The Resurrection Project is an equal opportunity employer and does not discriminate based on race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation (including gender identity), military status, disability, language (any language use not related to job duties), or any other status protected by applicable federal, state, or local law.

How to Apply
Contact Information Email: [email protected] send resume and cover letter by email. No phone calls please.

Mail: Human Resources, 1805 South Paulina St, Chicago, IL 60608

Job Duties and Responsibilities

Tenant Relations

• Maintain effective tenant relations with all tenants in order to ensure they are aware of their rights and responsibilities.
• Resolve tenant issues, concerns, disputes as needed.
• Work in conjunction with other departments to provide excellence in housing.
• Prepare notices for residents in regards to upcoming meetings, access to units, inspections, and general building notices.
• Prepare lease violation letters to tenants that breach lease, building rules, lease riders or other similar violations. Provide as much as information as possible and highlight areas that tenant failed to comply.
• Meet with tenants on a quarterly basis in regards to building issues, management updates, and seasonal changes.
• Coordinate Move-In and Move-out inspections.
• Hold monthly property meetings and/or create for approval monthly newsletters.
• Maintain updated tenant contact information in Property Management Software.
• Coordinate all pest related issues including attending and monitoring treatment processes.
• Keep inventory of keys for properties and parking lot parking space assignments and permits issued.
• Develop and maintain working knowledge of Chicago Landlord Tenant Ordinance, Fair Housing law, and regulatory agreements with financial supporters, including but not limited to, programs with: the City of Chicago Department, Illinois Housing Development Authority (IHDA), HUD, CHA, CLIHTF, LIHTCs, financial institutions, and other sources of renter subsidies and affordable rental financing.

Leasing and Occupancy

• Inspect available vacancies and work with maintenance and/or contractors to create scope of work needed to prep for occupancy.
• Prepares all lease documentation in advance. Set up date and time to sign lease. Explain all lease rules, building rules, and lease riders to all households of age 18 and over.
• Promote rental housing opportunities through the timely development and distribution of marketing materials.
• Assist in the development and implementation of the marketing plans for TRP’s rental housing opportunities.
• Update required policies and or other documents as required.
• Maintain Illinois Leasing License.
• Obtain TCS Tax Credit Specialist Designation and update as required.
• Ability to manage affordable and market rate or commercial properties.
• Strategize lease-up plans for new developments and meet deadlines for leaseups established by TRP/Funders and/or Partners.
• Represent TRP and actively market TRP’s housing opportunities at workshops, housing fairs, and other public events.
• Meet with tenants to discuss lease violations within 2 days of the occurrence.
• Periodically performs inspections of properties and notifies Maintenance Supervisor of work that is needed.

Tenant lease re-certification/renewal

• Ensures that tenant files are completed accurately and in a timely manner.
• Conducts lease signing with tenants for renewals, new move-ins and recertifications.
• Meet with tenants to discuss lease violations within 2 days of the occurrence.
• Periodically performs inspections of properties and notifies Maintenance Supervisor of work that is needed.
• Keeps up-to date with developments in the field of compliance and regulatory requirements for properties.
• Prepare and have approved lease violations and/or 30 day and /or 10 day notices for non-compliance with terms of leases.
• Update property management software with Lease, Lease signing dates, and Lease Addendum’s/Riders and Ensure compliance with the City of Chicago Residential Landlord Tenant Ordinance (RLTO, City of Chicago security deposit interest.

Rent Collections

• Monitor tenant ledgers for delinquency.
• Refers tenant to Financial Wellness Department to set up tenant’s savings budget and/or refer them to social service agencies for financial assistance.
• Update tenant accounts with subsidies as assigned by subsidy agencies.
• Serve 5 and/or 30 day notices by tenth of each month for all tenant rents not paid.
• Review tenant ledgers with Director of Property Management for discrepancies and make adjustments as necessary.
• File unpaid 5 day notices by the 15^th of each month to attorney.
• Prepares documentation to initiate legal proceedings for eviction and/or collections of tenants who fail to pay rent and/other charges, for lease violations, or other characteristics.

Maintenance

• Coordinates work orders with Maintenance.
• Submits work orders property management software.
• Makes sure work orders are being completed and charged accordingly.
• Informs Maintenance Supervisor about new and upcoming vacancies and updates property management software.
• Analyze with Maintenance Supervisor damages to vacant units.

Budgets and Reporting

• Works together with Director of Property Management and Director of Asset Management to prepare and update property budgets.
• Reviews all monthly reports financial/operational. Works with Director of Property Management to develop course of action to address un-budgeted required expenditures or those that would bring the project over budget.
• Assist in maintaining all buildings and grounds in an acceptable manner and in accordance to Capital Improvement budget

Performance Measures

• Increase tenant attendance to TRP activities, workshops and planned events.
• Achievement of 5% vacancy rate as maximum for entire portfolio.
• Timely, quality production of compliance reports, marketing materials and other documents.
• Achievement of 95% collection of rent on time.
• Start eviction process within ten days of non-payment.
• Effective management of property budget created.
• Achievement of positive cash flow for entire portfolio.
• Effective, strategic development of relationships with peers, leaders, and partners.
• Maintain a network of among property management staff at other community organizations.

Essential Qualifications and Skills

• A Bachelor’s Degree is the preferred minimum educational level plus experience in property management, asset management, affordable housing, non-profits and/or community development.
• Must have or be able to obtain certifications of Certified Occupancy Specialist/Tax Credit Specialist, Blended Occupancy Specialist, and Illinois Leasing License within 6 months of employment.
• Public Housing rental housing guideline knowledge or the ability to obtain the RIM Public Housing Rent Calculation designation within six months of employment.
• Attendance of the CHA Yardi training and passing the exam ensuring the issuance of a Yardi password.
• Maintain Illinois Leasing License.
• Obtain TCS Tax Credit Specialist Designation and update as required.
• Bilingual - English/Spanish Preferred
• Proficient knowledge of MS Office Suite, MS Excel, Property Management software, and Internet required.
• Excellent written and oral communications skills; demonstrated public presentation skills.
• Demonstrate ability to build relationships and work effectively with people of diverse social, faith, economic and racial/ethnic backgrounds.
• Highly motivated and demonstrated ability to work independently as well as part of a team.

Special Working Conditions and Demands

• Willingness to work flexible hours as needed; evenings and weekends required.
• Access to a car, valid driver’s license, and ability to travel within the metropolitan area and sometimes out of state.
• Must be able to visit construction work sites/hard hat areas, including walking and maneuvering on uncompleted floor surfaces, among construction materials and debris, and climbing stairs and ladders.
• Maintain required job skills and all professional competencies. Attend and participate in required educational programs and staff meetings.
• Cultivate, manage, and expand relationships with TRP member institutions, leaders, and partners to promote TRP’s rental goals and organizational mission.

Statement of Equal Opportunity

The Resurrection Project is an equal opportunity employer and does not discriminate based on race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation (including gender identity), military status, disability, language (any language use not related to job duties), or any other status protected by applicable federal, state, or local law.

How to Apply
Contact Information Email: [email protected] send resume and cover letter by email. No phone calls please.

Mail: Human Resources, 1805 South Paulina St, Chicago, IL 60608

Job Duties and Responsibilities

• Inspect the assigned building and grounds on a daily basis for any unsafe conditions or security concerns, graffiti, litter, or vandalism, and remove, correct, or report information to the Maintenance Supervisor, Assistant Maintenance Supervisor, Property Manager and/or the VP of Property Management immediately.
• Exterior cleaning includes the grounds (sidewalk, walkways, stairways, and landscaped areas), rear yard and fixtures as scheduled, and to shovel and salt sidewalks as needed.
• Interior cleaning includes sweeping, dusting, mopping, vacuuming runners, cleaning windows and window sills in the building entrance, bathrooms, showers, the common shared kitchen, alcoves, stairways, mechanical rooms, janitor closets, basement area, hallways, rear yard and adjacent alley, parking lots/areas and other public areas as needed.
• Maintain restrooms in clean working order, wiping down toilets, sinks, mirrors, walls.
• Remove garbage from all trash cans and waste baskets. Garbage cans, dumpsters, garbage rooms, and surrounding areas must be kept clean and the floors free of garbage.
• Perform maintenance repairs and report major issues to TRP supervision immediately.
• Maintain repair and janitorial inventories for each property assigned.
• Assist supervisory staff and coworkers as requested.
• Complete preventative maintenance per schedules developed.
• Create and maintain property parts and janitorial supply inventories.
• Complete work orders and complete on paper copy listing work done, supplies used and time spent to complete each task and enter data into TRP HDS database daily as completed or status updated.
• Turn in completed work orders daily to supervision.
• Enter completed work orders daily into HDS database.
• Close out work order in Yardi database listing parts used, time spent and work performed.
• Follow Fair Housing guidelines when interacting with residents, neighbors and vendors alike.
• Performs other duties and projects as assigned.

Performance Measures

• Maintain decent, safe, and sanitary area of all properties.
• Efficient use of equipment.
• Use safety equipment as needed.
• Complete work orders and preventative maintenance timely.
• Ensure cleaning and repairs are done to TRP standards.
• Create property inventories for parts, equipment and janitorial supplies and maintain accordingly.
• Communicate with TRP coworkers, vendors and residents clearly and timely.
• Enter completed work orders into HDS database as completed and/or update required.
• Report to work site.
• Prepare request order forms for supplies in advance.
• Notify Property Management Supervisory Staff of building issues.

Essential Skills and Knowledge

• A high school diploma or equivalent is the preferred minimum educational level, plus experience as janitor or related experience.
• Bilingual in Spanish and English preferred.
• Proficient knowledge of Microsoft Windows, Microsoft Office, Property Management software, and internet required.
• Must be able to use chemical or cleaning solutions to perform duties.
• Must be able to operate and maintain mechanical equipment and tools.
• Must be knowledgeable of and use safe working habits.
• Must wear company provided uniform at all times while on the job.
• Consistent attention to details.
• Highly motivated and demonstrated ability to work independently as well as part of a team.
• Demonstrate ability to build relationships and work effectively with people of diverse social, faith, economic, and racial/ethnic backgrounds.

Special Working Conditions and Demands

• Willingness to work flexible hours as needed; evenings and weekends required.
• Physical requirements include lifting 35-50 pounds in weight, exerting up to 10 pounds of force frequently, and/or up to 35 pounds of force occasionally, and/or a negligible amount of force constantly to move objects.
• Access to a car, valid driver’s license with proof of insurance, and ability to travel within the metropolitan area and sometimes out of state.
• The use of arm and/or leg controls requires exertion of forces greater than that for sedentary work.
• Must be able to climb a ladder and maneuver on uneven surfaces.
• May be subject to indoor/outdoor noise, vibration, weather, and other environmental conditions.
• Must be able to bend to pick up items from the floor or to wipe down surfaces as necessary to keep the floor area clean of debris.
• Must be able to wear Personal Protective Equipment (PPE) including safety glasses, gloves, and back-support as needed.
• Must be able to communicate clearly with staff and residents.
• Perform other duties and projects as assigned.

Supervisory Relationship: Director of Property Management

Position Classification: Hourly, commensurate with experience.

Statement of Equal Opportunity
The Resurrection Project is an equal opportunity employer and does not
discriminate on the basis of race, color, religion, sex (including pregnancy),
national origin, ancestry, age, marital status, sexual orientation (including
gender identity), military status, disability, language (any language use not
related to job duties), or any other status protected by applicable federal, state, or local law.

How to Apply

Please send resume and cover letter by email or mail. No phone calls please.

Contact Information Email: [email protected]

Mail: Human Resources, 1805 South Paulina St, Chicago, IL 60608