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The Property Manager Associate is responsible for assuring that tenant files follow Federal, State and local laws and completion of all reports required of these agencies. This position works with a team consisting of property manager, maintenance personnel, and resident services to ensure compliance with all rules and regulations of the property. Current rental portfolio consists of 600 units and growing, a mix of Low-Income Housing Tax Credits, Section 8 vouchers, IHDA, naturally occurring affordable housing, commercial property, and assets held for future development.
Job Duties and Responsibilities
- Prepare and send out lease renewal/recertification letters 120 days prior to expirations. Included with the expiration notice is the questionnaire, and a request to return verification information to verify the income and assets.
- Assist property manager to Inspect available vacancies and work with maintenance and/or contractors to create scope of work needed to prep for occupancy.
- Maintain assigned waiting lists, coordinating with property manager to ensure vacant units are filled quickly.
- Prepare all applicable lease documents to ensure timely move-ins and adherence to applicable and related rules and regulations for assigned properties.
- Ensure all tenant contact information is up to date and properly recorded in Yardi.
- Follow up with the managers to review the Tenant Income certification (TIC) forms drafted prior to lease renewal.
- Prepare TIC & leasing documents for Property Managers together with lease riders and update management software.
- Assist with the preparations of tenant file audits.
- Develop and maintain working knowledge of Chicago Landlord Tenant Ordinance, Fair Housing Laws, and regulatory agreements with financial supporters, including but not limited to, programs with the City of Chicago Department of Housing (DOH), Illinois Housing Development Authority (IHDA), HUD, CHA, CLIHTF, LIHTCs, financial institutions, and other sources of renter subsidies and affordable rental financing.
- Analyze information given by applicants to determine eligibility.
- Update forms and/or procedures where needed or offer suggestions to expedite processes and/or procedures.
- Ensure adherence with Fair Housing Laws, City of Chicago Resident Landlord Ordinance (RLTO), and any other applicable state and local ordinances or laws.
- Ensure reports are completed timely.
- Attend the unit inspection with the property manager and complete inspection form noting any issued discovered.
- Audit resident files making notes of issues and ensuring they are all compliant.
- Processes re-certifications (i.e., sets up interviews, assist with filling out forms, follows up with processing information, calculates income, prepares leases).
- Prepare tenant file audits and process intake applications. The compliance specialists will cross audit another compliance specialists’ work, as to maintain separation of preparation and audit.
- Timely and quality production of re-certifications and compliance reports.
- Timely follow-up with tenants and accurate tracking of all communication in Yardi.
- Professional written and verbal communication with applicants and residents alike.
- Effective, accurate and consistent execution of day-to-day responsibilities.
- Effective, strategic development of relationships with member institutions, peers, leaders, and partners.
- Active participation in required staff meetings and programs
Essential Knowledge and Skills
- Current Illinois Leasing License and/or the ability to obtain within 3 months of employment as requested.
- Must have or be able to obtain certifications of Certified Occupancy Specialist/Tax Credit Specialist or Blended Occupancy Specialist.
- Ability to multitask and work in a fast-paced environment.
- Must have working knowledge of LIHTC guidelines and/or Tax Credit Specialist (TCS) certification designation.
- Public Housing rental housing guideline knowledge or the ability to obtain the RIM Public Housing Rent Calculation designation within 6 months of employment.
- Attendance of the CHA Yardi training and passing the exam ensuring for the issuance of a Yardi password.
- Proficient knowledge of MS Office, MS Excel, Yardi, and Internet required.
- Excellent written and oral communications skills; demonstrated public presentation skills.
- Demonstrated ability to build relationships and work effectively with people of diverse social, faith, economic and racial/ethnic backgrounds.
- Highly motivated and demonstrated ability to work independently as well as part of a team.
- Bilingual (Spanish and English) written and speaking required.
- Strong attention to detail.
- 2 years plus experience in property management, asset management and/or affordable housing. Bachelor’s Degree is a plus.
Special Working Conditions and Demands
- Willingness to work flexible hours as needed; evenings and weekends required.
- Access to a car, valid driver's license, and ability to travel within the metropolitan area and sometimes out of state.
- Must be able to visit construction work sites/hard hat areas, including walking and maneuvering on uncompleted floor surfaces, among construction materials and debris, and climbing stairs and ladders.
- Maintain required job skills and all professional competencies.
- Cultivate, manage, and expand relationships with TRP member institutions, leaders, and partners to promote TRP’s rental goals and organizational mission.
Statement of Equal Opportunity
The Resurrection Project is an equal opportunity employer and does not discriminate based on race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation (including gender identity), military status, disability, language (any language use not related to job duties), or any other status protected by applicable federal, state, or local law.
How to Apply
Contact Information Email: [email protected] send resume and cover letter by email. No phone calls please.
Mail: Human Resources, 1805 South Paulina St, Chicago, IL 60608