Employment Opportunities

1. Maintain effective tenant relations with all tenants in order to ensure they are aware of their rights and responsibilities.

2. Resolve tenant issues, concerns, disputes as needed.

3. Work in conjunction with other departments to provide excellence in housing.

4. Prepare notices for residents in regards to upcoming meetings, access to units, inspections, and general building notices.

5. Prepare lease violation letters to tenants that breach lease, building rules, lease riders or other similar violations. Provide as much as information as possible and highlight areas that tenant failed to comply.

6. Meet with tenants on a quarterly basis in regards to building issues, management updates, and seasonal changes.

7. Coordinate Move-In and Move-out inspections.

8. Hold monthly property meetings and/or create for approval monthly newsletters.

9. Maintain updated tenant contact information in Property Management Software.

10. Coordinate all pest related issues including attending and monitoring treatment processes.

11. Keep inventory of keys for properties and parking lot parking space assignments and permits issued.

12. Develop and maintain working knowledge of Chicago Landlord Tenant Ordinance, Fair Housing law, and regulatory agreements with financial supporters, including but not limited to, programs with: the City of Chicago Department, Illinois Housing Development Authority (IHDA), HUD, CHA, CLIHTF, LIHTCs, financial institutions, and other sources of renter subsidies and affordable rental financing.

Tenant lease re-certification/renewal

1. Ensures that tenant files are completed accurately and in a timely manner.
2. Conducts lease signing with tenants for renewals, new move-ins and recertifications.
3. Meet with tenants to discuss lease violations within 2 days of the occurrence.
4. Periodically performs inspections of properties and notifies Maintenance Supervisor of work that is needed.
5. Keeps up-to date with developments in the field of compliance and regulatory requirements for properties.
6. Prepare and have approved lease violations and/or 30 day and /or 10 day notices for non-compliance with terms of leases.
7. Update property management software with Lease, Lease signing dates, and Lease Addendum’s/Riders and Ensure compliance with the City of Chicago Residential Landlord Tenant Ordinance (RLTO, City of Chicago security deposit interest.

Rent Collections

1. Works with Senior Property Manager in monitoring tenant ledgers for delinquency.
2. Refers tenant to Financial Wellness Department to set up tenant’s savings budget and/or refer them to social service agencies for financial assistance.
3. Update tenant accounts with subsidies as assigned by subsidy agencies.
4. Serve 5 and/or 30 day notices by tenth of each month for all tenant rents not paid.
5. Review tenant ledgers with Director of Property Management for discrepancies and make adjustments as necessary.
6. File unpaid 5 day notices by the 15th of each month to attorney.
7. Prepares documentation to initiate legal proceedings for eviction and/or collections of tenants who fail to pay rent and/other charges, for lease violations, or other characteristics.

Maintenance
1. Coordinates work orders with Maintenance.
2. Submits work orders property management software.
3. Makes sure work orders are being completed and charged accordingly.
4. Informs Maintenance Supervisor about new and upcoming vacancies and updates property management software.
5. Analyze with Maintenance Supervisor damages to vacant units.

Budgets and Reporting

1. Works together with Director of Property Management, Director of Finance to prepare and update property budgets.
2. Reviews all monthly reports financial/operational. Works with Director of Property Management to develop course of action to address un-budgeted required expenditures or those that would bring the project over budget.
3. Assist in maintaining all buildings and grounds in an acceptable manner and in accordance to Capital Improvement budget
4. Responsible for completing required reporting in a timely manner.

Full-Time, Exempt. Salary commensurate with experience

The Resurrection Project is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation (including gender identity), military status, disability, or language (any language use not related to job duties). In addition to federal law requirements, The Resurrection Project complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.

Interested parties should send a cover letter and resume to [email protected]

The Financial Coach is a member of the Financial Wellness department and the Community Wealth Building Pillar and works with other staff to further TRP's mission through the promotion of financial capability, sustainable homeownership, and wealth building.

JOB DUTIES AND RESPONSIBILITIES

• Provide one-on-one financial coaching services and contributing to meet. Comprehensive oneon-

one financial coaching and analysis for individuals looking to improve their financial wellness

and financial security. The analysis includes review of credit, debt, savings, budgeting, financial

goal setting, the access to financial products, and the development of a financial action plan.

• Cultivate, manage, and expand relationships with participants, leaders, TRP member

institutions, and partners to promote and further TRP's Financial Wellness goals and

organizational mission.

• Recruit community participants.

• Maintain accurate data and reporting systems in TRP’s new Salesforce CRM to effectively track

client and program progress; adhere to all guidelines related to confidentiality of files and

records.

• Work closely with other Financial Wellness staff to enhance and further develop current courses

and expand services provided.

• Cultivate, manage, and expand relationships with participants, leaders, TRP member

institutions, and partners to promote and further TRP's Financial Wellness goals and

organizational mission.

• Maintain required job skills, core professional competencies and certifications.

• Attend and participate in required educational programs and staff meetings.

• Performs other duties as assigned.

Performance Measures

• Achievement of annual clients-served goal and coaching goals.

• Achievement of initial, six-month, and annual client financial follow-up.

• Compliance of Certification/Training/Education - Staff Development requirements.

• Data entry and data integrity (intake, integrity, tracking) into CRM.

• Improve customer service and assess regularly customer satisfaction.

• Increase Outreach (increase visibility of TRP).

• Increase Networking (identifying new business opportunities, collaborations, and relevant

products).

• Active collaborations (Projects, grants, fee for services programs, and partners).

• Ensure consistency, integrity and timely delivery of internal and external reporting and

communications.

Essential Knowledge and Skills

Bachelor's Degree is preferred.

• Two years’ experience in housing counseling, community development, finance, real estate,

social work or related field required.

• Certification from HUD/NeighborWorks/UnidosUS in Financial Capability within one year of hire.

• Bilingual in English and Spanish required.

• Demonstrated ability to build relationships and work effectively with people of diverse social,

faith, economic, and racial/ethnic backgrounds.

• Proficient knowledge of MS Office and Internet required; Salesforce preferred.

• Highly motivated and demonstrated ability to work independently as well as part of a team.

• Attention to detail.

Special Working Conditions and Demands

• Willingness to work flexible hours as needed; evenings and weekends required.

• Access to a car, valid driver’s license, and ability to travel within the metropolitan area and

sometimes out of state.

The Resurrection Project is an equal opportunity employer and does not discriminate based on race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual

orientation (including gender identity), military status, disability, language (any language use not

related to job duties), or any other status protected by applicable federal, state, or local law.

Please send resume and cover letter by email or mail, send to Lorena Pulido, [email protected] and Lizette Carretero [email protected]

No phone calls please.

Primary Job Duties and Responsibilities:      

• Coordinate training and technical assistance partners to provide virtual and in-person monthly training opportunities to partner organizations
• Lead in development of Illinois’ first DOJ Fellowship Program for individuals seeking DOJ partial and full accreditation, including:
  • Develop application and selection process in consultation with fellowship planning committee organizations
  • Coordinate with external training partners to develop schedule and training curriculum
  • Develop schedule for observation at host organizations and ensure shadowing opportunities are made available
  • Recruit and oversee DOJ Accredited Representative mentors and pair with fellows
  • Plan and coordinate periodic convenings for fellows including orientation, mid-year retreat, and end of year graduation ceremony
  • Lead in program evaluation and data collection around program deliverables, including developing reporting templates
• Develop Request for Proposals (RFPs), execute Memorandums of Understanding (MOUs), and collect and process periodic invoices for technical assistance agencies
• Engage frequently in strategic thinking particularly as it relates to the development of the capacity building programs and provide recommendations as needed
• Assist director in managing budget, evaluation methods, and reporting related to grants and ensuring compliance
• Actively participate in public education workshops regarding important immigration issues facing the community and lead on campaigns that advance immigrant rights
• Maintain required job skills and core professional competencies
• Attend and participate in required educational programs and staff meetings
• Perform other duties as assigned

Essential Qualifications and Skills:

• Bachelor’s degree in a relevant field of study or significant track record working within immigrant communities
• Minimum of 3 years of experience working with immigration legal services or immigrant advocacy groups
• Previous DOJ accreditation a plus
• Bilingual in English and Spanish preferred
• Demonstrated leadership in the legal services sector or immigrant rights organizations
• Demonstrated ability to work in partnership with residents, local leaders, and all nonprofits to strengthen and advance multiple aspects of legal services programs
• Strong verbal and interpersonal communication skills, including the ability to listen well, convey thoughts clearly, speak in public, and work effectively as a member of a team
• Excellent analytical, writing, and organization skills with the ability to work well under pressure, multi-task, and meet established timelines and goals
• Demonstrated skills in facilitation, relationship building, and collaborative planning
• Ability to communicate thoughts and ideas effectively and to effectively interpret general policy, criteria, and procedures for specific situations as it relates to immigration legal services and/or removal defense
• Technical skills in Microsoft Office (Word, Excel, Power Point, Outlook) and proficiency with data systems and government grant reporting
• Ability to deal effectively and professionally in stressful situation and with a high volume of public and professional inquiries while exhibiting sound judgment and using discretion
• Demonstrated ability to build relationships and work effectively with people of diverse social, faith, economic and racial/ethnic backgrounds

Salary Range: $55,000 - $65,000

Special Working Conditions and Demands:

• Willingness to work flexible hours; evenings and weekends required periodically
• Access to a car, valid driver’s license and insurance, and ability to travel throughout the state

Position Classification:

Full-Time, Exempt

Statement of Equal Opportunity:

The Resurrection Project is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, or disability.

Organization General Description

After 30 years and an initial seed capital of $30,000 from area parishes, The Resurrection Project (TRP) has grown to become a powerful and effective social enterprise that seamlessly blends community development, community organizing, and advocacy with human service delivery to create vibrant, healthier, and involved communities. Our efforts have resulted in leveraging more than $500 million in community investment.

General Job Description

The Housing Stability Specialist is responsible for supporting the implementation of housing stability counseling, and education across TRP’s target communities. Services will be provided to tenants and homeowners delinquent and non-delinquent. Financial group education and one-on-one counseling on foreclosure prevention, mortgage refinance options, home maintenance, property taxes, mortgage escrow analysis, and responsibilities and additional topics relevant to housing stabilization.

Primary Duties and Responsibilities

• Comprehensive one-on-one counseling and analysis for delinquent homeowners facing foreclosure and information regarding available workout options
• Comprehensive one-on-one counseling and analysis for non-delinquent homeowners facing challenges in the areas of mortgage refinance, property taxes, escrow analysis, home maintenance, landlord/tenants’ rights, among other services.
• Comprehensive one on one counseling and analysis for delinquent and non-delinquent tenants facing challenges in the areas of rental relief and rights.
• Facilitate financial education workshops
• Assist and support in the development and implementation of educational programs and workshops. Facilitate workshops for the community on topics relevant to established homeowners such as foreclosure prevention, mortgage refinance, property taxes, escrow analysis, home maintenance, landlord/tenants’ rights, among other services.
• Develop individualized action plans with one-one-one counseling clients.
• Maintain accurate data and reporting systems to effectively track client and program progress; adhere to all guidelines related to confidentiality of files and records.
• Work with Manager to submit monthly and quarterly program reports, related to homeowner support.
• Coordinate with other TRP staff to offer counseling to clients across departments.
• Work closely with other Financial Wellness staff to enhance and further develop current courses and expand services provided.
• Cultivate, manage, and expand relationships with participants, leaders, TRP member institutions, and partners to promote and further TRP's Full Circle Home goals and organizational mission.
• Maintain required job skills and core professional competencies.
• Attend and participates in required educational programs and staff meetings.
• Performs other duties as assigned.

Performance Measures

• Achievement of monthly client counseling goals and outcomes.
• Responsible for case management of twenty-five clients per month.
• Maintain file compliance in accordance with HUD requirements.
• Ongoing certification/training/education, annually.
• Timely, quality, and accurate reporting, as assigned by Supervisor.
• Effective development of relationships and communication with member institutions, leaders, and partners.
• Active participation in required staff and team meetings and programs.

Essential Knowledge and Skills

• Associate degree in relevant field of study is preferred or three years’ experience in housing counseling, community development, finance, real estate sales, social work or related field experience required.
• HUD Certification is required within 6 months of hire.
• Ability to deal calmly with clients who may be distressed and/or highly emotional.
• Bilingual in English and Spanish required.
• Highly motivated and demonstrated ability to work independently as well as part of a diverse team.
• Knowledge of the Illinois foreclosure and eviction process.
• Maintain knowledge of Federal, State, and other laws concerning housing, lending and fair housing.
• Demonstrated ability to build relationships and work effectively with people of diverse social, faith, economic and racial/ethnic backgrounds.
• Excellent analytical skills, writing, and organizations skills with the ability to work well under pressure, multi-task, and meet established goals.
• Technical skills in Microsoft Office (Word, Excel, PowerPoint, Outlook, Zoom) and proficiency with data systems like Salesforce, a plus.

Special Working Conditions and Demands

• Willingness to work flexible hours as needed; evenings and weekends required.
• Access to a car, valid driver’s license, and ability to travel within the metropolitan area and sometimes out of state.

Position Classification


Exempt

Statement of Equal Opportunity

The Resurrection Project is an equal opportunity employer and does not discriminate based on race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation (including gender identity), military status, disability, language (any language use not related to job duties), or any other status protected by applicable federal, state, or local law.

Application Instructions
Please send resume and cover letter by email or mail. No phone calls please.

Contact Information

Email: [email protected]
Mail: Human Resources, 1805 South Paulina, Chicago, IL 60608

Position Title

Facilities Service Technician

Supervisory Relationship

Facilities Manager

Organization General Description

The Resurrection Project (TRP) has grown to become a powerful and effective social enterprise that seamlessly blends community development, community organizing, and advocacy with human service delivery to create vibrant, healthier, and involved communities. TRP, started with an initial seed capital of $30,000, and its efforts have leveraged over $600 million in community investment.

The organization’s entrepreneurial spirit has transformed its success into a model that strengthens the social fabric of troubled neighborhoods'. TRP’s model includes three-pillars:

• Community Ownership: Provide tools and skills for self-advocacy.
• Community Wealth: Enable financial stability to induce economic mobility.
• Stewardship of Community Assets: Build and preserve assets to revitalize neighborhoods.

Division Purpose

The purpose of the Real Estate Assets and Services (REAS) division is the management of the social, fiscal, and physical aspects of the operation of TRP owned residential, commercial, and community properties.  The REAS division is comprised of teams in Property Management, Compliance, Maintenance, and Resident Services who work together to ensure our physical assets and tenants are cared for and supported.  In addition, this team works together and in alignment with TRP departments to learn in-depth the needs of the community in which they serve and the specific needs of the asset and tenant.

General Job Description

The Resurrection Project has an immediate need for Facilities, Service Technicians located at our Pilsen, Little Village and Melrose Park properties. The Service Technician will assist in day-to-day maintenance operations and complete general maintenance work orders, service requests and execute vacant apartment “Turns” or “Make-Readies” as assigned by the Facilities Department’s Superintendent, Manager, and Supervisor so as to maintain the exterior and interior of TRP’s commercial and residential buildings.

Primary Job Duties and Responsibilities

Perform general repair and maintenance such as, but not limited to the following:

·     Basic electrical repairs such as light bulb replacement, GFCI, toggle switch and outlet replacements.

·     Basic plumbing repairs such as shower, toilet, faucet, vanity, drains, and sink fixture issues.

·     Basic carpentry repairs such as doors, door jambs, locks, cabinets, countertops, window sash, windowsills, and window screen repairs or replacements.

·     Participates in vacant unit turn-over process which is our “Make-Ready” program to help ensure that vacant apartments are quickly assessed, assigned, and made ready for new prospect/resident move in.

·     Visually inspect buildings and grounds during daily work and report anything in need of repair, replacement, or extra ordinary circumstances regarding the properties or its occupants to the Facilities Superintendent, Facilities Manager and/or Facilities Supervisor.

·     Maintains assigned buildings neat and organized by routinely performing exterior and interior grounds and basic cleaning of common areas inside and out by sweeping, dusting, vacuuming, and wiping down of hard surfaces.

·     Removes garbage from all trash cans and waste baskets. Garbage cans, dumpsters, chute-rooms, and surrounding areas must be kept up and free of trash and debris.

·     Responds to TRP staff, partners, department heads, apartment residents and commercial tenants in a professional, courteous, and timely manner.

·     Abides by our computerized, Yardi, maintenance work-order program when completing work-orders and service requests. Providing detailed information on services performed and parts utilized to execute and satisfy said services.

·     Treats all tenants, occupants, residents, and fellow employees with the highest level of concern, care, and respect.

·     Assists in maintaining inventory of supplies and equipment owned by The Resurrection Project in addition to shop-stock items.

·     Keeps work area clean and ensures tools and equipment are in good working condition.

·     Maintains safe working conditions for fellow employees, tenants, occupants, and residents.

·     Performs duties according to Occupations Safety & Health Act (OSHA) standards.

·     Actively seeks opportunities to increase skills and expand knowledge base.

·     Participates in on-going training and education as assigned by Facilities Superintendent and Facilities Manager.

·     Wears TRP provided uniforms, shirts, pants, and always maintains a professional appearance.

·     Assists with maintenance emergencies when necessary, such as emergency floods, snow removal, and after-hours duty/on-call schedules.

·     Maintains regular and consistent attendance and punctuality to ensure all essential duties are fulfilled to satisfactory level.

·     Performs other duties as assigned by Facilities Leadership.

Essential Knowledge and Skills

·     High school diploma or GED and one year certification from a college or technical/vocational trade- school program in a related field.

·     Alternatively, to the above, 3 years equivalent in Facilities-Maintenance field.

·     Experience in the multi-family, hospitality and/or facilities-maintenance field.

·     Familiarity with standard equipment, tools, and basic knowledge of maintenance repair tasks.

·     Thorough and attentive to directives and guidance provided by immediate supervision.

·     Ability to read and interpret documents in English, such as work-orders/service-request, safety rules, operating and maintenance instructions, and procedure manuals.

·     Bilingual in Spanish and English preferred.

·     Proficient knowledge of Microsoft Windows, Microsoft Office, Building Automation Systems/Controls, Internet, and Email.

·     Must be highly motivated and demonstrates and ability to work independently as well as part of a team.

·     Ability to build relationships and work effectively with people of diverse social, faith, economic, and racial/ethnic backgrounds.

·    Access to a motor vehicle, valid driver’s license, with proof of insurance, and ability to travel within the TRP portfolio.

Special Working Conditions and Demands

·     Must be able to climb step and extension ladders.

·     Subject to indoor/outdoor noise, vibration, weather, and other environmental conditions.

·     Lifting, carrying weights of 50 lbs., climbing, standing, crawling/kneeling, and repetitive motions.

·     Must comply with safety protocols and wear Personal Protective Equipment (PPE) including safety glasses, face mask, mouth and nose covering, gloves, and back support as needed.

·     Lack of heating, reduced ventilation, lack of air conditioning, odors, noise, animals, heights, infectious diseases, irregular hours due to work conditions & exposure to inclement weather.

Position Classification & Salary

Full-Time. Hourly, commensurate with experience.

Statement of Equal Opportunity

The Resurrection Project is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation (including gender identity), military status, disability, or language (any language use not related to job duties). In addition to federal law requirements, The Resurrection Project complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.

To Apply

Interested parties should send a cover letter and resume to [email protected].  No phone calls please.