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The purpose of the Real Estate Assets and Services (REAS) division is the management of the social, fiscal, and physical aspects of the operation of TRP owned residential, commercial, and community properties. The REAS division is comprised of teams in Property Management, Compliance, Facilities and Resident Services who work together to ensure our physical assets and tenants are cared for and supported. In addition, this team works together and in alignment with TRP departments to learn in-depth the needs of the community in which they serve and the specific needs of the asset and tenant.
Position Title: Director of Facilities
Supervisory Relationship: Vice President of Property and Risk Management
Organization General Description:
The Resurrection Project (TRP) builds trusting relationships to educate and propel individuals, immigrants, and families to achieve their social and economic aspirations, stable homes, and equitable participation in their community. TRP is a leading provider of affordable housing, financial education, and immigration services on Chicago’s Southwest side.
During the past three decades TRP, has worked to improve the lives of individuals and families by creating wealth, building assets, and engaging residents to be catalysts for change. Rooted in the Pilsen community, TRP’s impact now extends across the City of Chicago and through the State of Illinois; we are making steady progress towards leveraging and preserving more than $1 billion in community wealth by 2025.
General Job Description
The purpose of the Real Estate Assets and Services (REAS) division is the management of the social, fiscal, and physical aspects of the operation of TRP owned residential, commercial, and community properties. The REAS division is comprised of teams in Property Management, Compliance, Facilities and Resident Services who work together to ensure our physical assets and tenants are cared for and supported. In addition, this team works together and in alignment with TRP departments to learn in-depth the needs of the community in which they serve and the specific needs of the asset and tenant.
Primary Job Duties and Responsibilities:
- Supervise and support assigned staff, including recruitment and selection; scheduling and job assignments; counseling/coaching; hands on completion of special projects; development and training; performance evaluation; recommending salary, disciplinary and other personnel actions in accordance with relevant policies and procedures.
- Ensures compliance with all regulations and applicable codes that govern the operation of buildings, equipment, and systems.
- Ensures the safe operation of the equipment that serves all TRP buildings through a preventative maintenance program schedule.
- Ensures OSHA standards are being implemented and adhered-to.
- Ensures work orders and make ready apartment turns are assessed, assigned, and executed in a timely fashion via YARDI our Maintenance Software.
- Update operating procedures for all functional roles.
- Participates in vacant unit turn-over process known as our “Make-Ready” program including assigning tasks, ordering supplies, evaluation of internal resources before scheduling vendors/contractors and ensuring final inspections occur quickly and all units are turned and put on the market with as little down time as possible.
- Develop capital improvement plans for current assets, working in conjunction with the Director of Property Management and VP of Property Management.
- Oversee TRP office building maintenance, working closely with Human Resources and Operations to ensure a safe and healthy environment for all staff.
- Collaborate with other TRP departments to ensure high level of customer service is provided to tenants and clients.
- Works closely with the Real Estate Development division to maintain assets held for development and work as a partner with this team during rehabilitation and/or new construction.
- Develop a collaborative, team environment with strong communication and problem-solving capabilities.
- Manage the facilities budget as it relates to each project, staff, materials and equipment, and other assets to ensure responsible controls and utilization of TRP resources.
- Build long-term knowledgeable and trusting relationships with neighborhood partners including community leaders and organizers, property owners and lessees, developers and managing agents, commerce, religious institutions, and financial partners.
- In partnership with the VP of Property & Risk Management, set and ensure adherence to building needs both current and future.
- Submit all required internal and external Attend and participate in required organizational programs, board, committee, and staff meetings.
- Analyze and recommend new property acquisitions and potential new development while working in close collaboration with VP of Property Management and Real Estate Development.
- Maintain required job skills and core professional
- Performs other duties as assigned.
Performance Measures
- Effective, consistent execution of supervision responsibilities, including coaching, mentoring, evaluation, training, and development.
- Setting and ensuring achievement of maintenance work order completion goals.
- Achievement of “Make-Ready” unit goals provided by VP of Risk & Property Management.
- Completion and adherence to capital improvement goals, including participation in the discussions surrounding financing recommendation of needed repairs.
- Maintain assets held in development to high standards of safety and preservation.
- Actively participate in the achievement of cash flow and occupancy goals on all assigned portfolio properties as budgeted, including the setting of these goals in partnership with the Director of Property Management, VP of Property Management and Chief Financial Officer.
- Effective, strategic development of relationships with peers, leaders, and partners.
- Cultivate, manage, and expand relationships with TRP member institutions, leaders, and partners to promote TRP's affordable housing goals and organizational mission.
- Effective management of public relationships with elected officials and city, county, and state public departments.
- Active participation in required staff and community development meetings and programs, with the ability to speak with a demonstrated understanding of market conditions and trends.
- Accurate and effective communication with TRP staff, partners, and clients.
- Effective coordination with other department members to achieve organization goals.
- Effective, consistent execution of day-to-day responsibilities.
- Effective management of housing and commercial development resources.
Essential Knowledge and Skills
- Bachelor’s Degree Preferred
- Minimum seven years’ work experience with increasing responsibilities in facilities/real estate portfolio management or a related field.
- Minimum seven years’ experience in budget development and financial analysis, residential and commercial lease negotiations, and real estate development. Proven track record of success in these areas.
- Have a commitment to community development.
- Possess strong mathematical and interpersonal skills.
- Supervisory experience required.
- Represent the organization professionally.
- Demonstrated ability to build relationships and work effectively with people of diverse social, faith, economic, and racial/ethnic backgrounds.
- Excellent written and oral communication skills.
- Excellent analytic and quantitative skills.
- Demonstrated ability to use Word, Excel, Yardi and other relevant software.
- Bilingual (Spanish) written and spoken preferred.
Special Working Conditions and Demands
- Willingness to work flexible hours as needed; evenings and weekends required.
- Access to a car, valid driver's license, and ability to travel within the metropolitan area and out of state.
- Must be able to visit construction work sites/hard hat areas, including walking and maneuvering on uncompleted floor surfaces, among construction materials and debris, and climbing stairs and ladders.
- Maintain required job skills and all professional competencies.
Position Classification & Salary
Full-Time, Exempt, Essential. An essential employee is defined as an individual who is required to report onsite to maintain the critical services and operational functions of the organization such as, but not limited to, safety, sanitation, and the essential operation of residences, buildings, and services for TRP.
Salary commensurate with experience.
Statement of Equal Opportunity
The Resurrection Project is an equal opportunity employer and does not discriminate based on race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation (including gender identity), military status, disability, or language (any language use not related to job duties). In addition to federal law requirements, The Resurrection Project complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.
How To Apply
Interested parties should send a cover letter and resume to [email protected]. No phone calls please.