The Facilities Manager will report to the Director of Facilities and be responsible for the overall maintenance and safe operation of the buildings, equipment, and grounds of the entire TRP portfolio. The Facilities Manager has direct responsibility over the Facilities Technicians and Make-Ready Technicians for all residential, commercial, vacant lots and spaces across the TRP portfolio. The Facilities Manager assists the Director of Facilities with the management of contracted vendors and third-party services such as but not limited to landscaping, snow removal, janitorial and preventative maintenance services.
Position Title: Facilities Manager
Supervisory Relationship: Director of Facilities
Organization General Description:
The Resurrection Project (TRP) builds trusting relationships to educate and propel individuals, immigrants, and families to achieve their social and economic aspirations, stable homes, and equitable participation in their community. TRP is a leading provider of affordable housing, financial education, and immigration services on Chicago’s Southwest side.
During the past three decades TRP, has worked to improve the lives of individuals and families by creating wealth, building assets, and engaging residents to be catalysts for change. Rooted in the Pilsen community, TRP’s impact now extends across the City of Chicago and through the State of Illinois; we are making steady progress towards leveraging and preserving more than $1 billion in community wealth in 2025.
General Job Description
The Facilities Manager will report to the Director of Facilities and be responsible for the overall maintenance and safe operation of the buildings, equipment, and grounds of the entire TRP portfolio. The Facilities Manager has direct responsibility over the Facilities Technicians and Make-Ready Technicians for all residential, commercial, vacant lots and spaces across the TRP portfolio. The Facilities Manager assists the Director of Facilities with the management of contracted vendors and third-party services such as but not limited to landscaping, snow removal, janitorial and preventative maintenance services.
Primary Job Duties and Responsibilities
- Supervision of the Facilities Technicians and Make-Ready Technicians in addition to vendors and contractors.
- Ensures compliance with all regulations and applicable codes that govern the operation of buildings, equipment, and systems.
- Ensures the safe operation of the equipment that serves all TRP buildings through a preventative maintenance program.
- Ensures work orders and make ready apartment turns are assessed, assigned, and executed in a timely fashion via our Yardi.
- Participates in vacant unit turn-over process known as our "Make-Ready" program by assigning tasks, ordering supplies, scheduling vendors/contractors and performing final inspections ensuring apartments are quickly turned and returned to market with as little down time as possible.
- Work closely with the Director of Facilities and Property Managers to identify various costs- savings scenarios of proposed workflow and process efficiencies.
- Identify and prioritize deferred maintenance projects in conjunction with the Director of Facilities based upon an annual facilities condition assessment.
- Serves as a point of contact for emergencies in a rotating schedule
- Oversee the boiler, refrigeration, and life- safety functions and operations of the TRP portfolio, commercial and residential in conjunction with designated staff.
- Ensures OSHA standards are being implemented and adhered-
- Manages special projects and initiatives as assigned by the Director of
- Visually inspect buildings and grounds during daily work and report anything in need of repair, replacement, or extra ordinary circumstances regarding the properties or its occupants to the Director of Facilities.
- Responds to TRP staff, partners, department heads, apartment residents and commercial tenants in a professional, courteous, and timely manner.
- Abides by our computerized, Yardi, maintenance work-order program when completing work-orders and service requests. Providing detailed information on services performed and parts utilized to execute and satisfy said services.
- Treats all tenants, occupants, residents, and fellow employees with the highest level of concern, care, and respect.
- Assists in maintaining inventory of supplies and equipment owned by The Resurrection Project in addition to shop-stock items.
- Participates in on-going training and education as assigned.
- Wears TRP provided uniforms, shirts, pants, and always maintains a professional appearance.
- Assists with maintenance emergencies when necessary, such as emergency floods, snow removal, and after-hours duty/on-call schedules.
- Maintains regular and consistent attendance and punctuality to ensure all essential duties are fulfilled to a satisfactory level.
- Performs other duties as assigned.
Essential Knowledge and Skills
- Trade School graduate
- Alternatively, to the above, a minimum of 10 years of previous building maintenance experience, preferably in a multi-family setting. Must have a minimum of 7 years supervisory or management. Must display excellent written and oral communications.
- Experience in the multi-family, hospitality and/or facilities-maintenance field.
- Familiarity with standard equipment, tools, and basic knowledge of maintenance repair tasks.
- Thorough and attentive to directives and guidance provided by immediate supervision.
- Ability to read and interpret documents in English, such as work-orders/service-request, safety rules, operating and maintenance instructions, and procedure manuals.
- Bilingual in Spanish and English
- Proficient knowledge of Microsoft Windows, Microsoft Office, Building Automation Systems/Controls, Internet, and Email.
- Advanced user of mobile technology and apps.
- Proficiency in a Computer Maintenance Management Software preferred.
- Must be highly motivated and demonstrates and ability to work independently as well as part of a team.
- Ability to define problems, collect date, establish facts, and draw valid conclusions.
- Must be able to provide professional written reports, provide email follow-up to vendors, tenants, and staff.
- Must be comfortable communicating with all levels of the organization including staff, peers, superiors, and senior management.
- Ability to build relationships and work effectively with people of diverse social, faith, economic, and racial/ethnic backgrounds.
- Access to a motor vehicle, valid driver's license, with proof of insurance, and ability to travel within the TRP portfolio.
Special Working Conditions and Demands
- Must be able to climb step and extension ladders.
- Subject to indoor/outdoor noise, vibration, weather, and other environmental conditions.
- Lifting, carrying weights of 50 , climbing, standing, crawling/kneeling, and repetitive motions.
- Must comply with safety protocols and wear Personal Protective Equipment (PPE) including safety glasses, face mask, mouth and nose covering, gloves, and back support as needed.
- Lack of heating, reduced ventilation, lack of air conditioning, odors, noise, animals, heights, infectious diseases, irregular hours due to work conditions and exposure to inclement weather.
Position Classification & Salary
Full-Time, Exempt. $63,000 - $70,000
Full-Time, Exempt, Essential. An essential employee is defined as an individual who is required to report onsite to maintain the critical services and operational functions of the organization such as, but not limited to, safety, sanitation, and the essential operation of residences, buildings, and services for TRP.
Benefits:
- Medical HDHP, HMO, and PPO.
- Dental HMO and PPO
- Vision
- Life Insurance and ADD, Company Paid
- Short- and Long-Term Disability: Company Paid
- 403(B) retirement savings plans
- Flexible Spending account and Dependent care account
- Transit Benefit
Statement of Equal Opportunity
The Resurrection Project is an equal opportunity employer and does not discriminate based on race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation (including gender identity), military status, disability, or language (any language use not related to job duties). In addition to federal law requirements, The Resurrection Project complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.
How To Apply
Interested parties should send a cover letter and resume to [email protected]. No phone calls please.