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The Community Education Content Coordinator is responsible for developing, managing, and sharing high-quality, accessible educational materials and training resources for Community Navigators, organizations, and the public. This role oversees digital content platforms and collaborates closely with internal teams and external partners to advance public education efforts.
Position Title: Community Education Content Coordinator
Supervisory Relationship: Lead Trainer, Community Education
Organization General Description:
The Resurrection Project (TRP) builds trusting relationships to educate and propel individuals, immigrants, and families to achieve their social and economic aspirations, stable homes, and equitable participation in their community. TRP is a leading provider of affordable housing, financial education, and immigration services on Chicago’s Southwest side.
During the past three decades, TRP has worked to improve the lives of individuals and families by creating wealth, building assets, and engaging residents to be catalysts for change. Rooted in the Pilsen community, TRP’s impact now extends across the City of Chicago and through the State of Illinois; we are making steady progress towards leveraging and preserving more than $1 billion in community wealth.
Department Description:
The goal of TRP’s Immigrant Justice Department is to provide opportunities for authentic local immigrant leadership, to offer holistic community-based immigration legal services, and to work in coalitions to expand access to legal representation.
General Job Description
The Community Education Content Coordinator is responsible for developing, managing, and sharing high-quality, accessible educational materials and training resources for Community Navigators, organizations, and the public. This role oversees digital content platforms and collaborates closely with internal teams and external partners to advance public education efforts.
Primary Job Duties and Responsibilities
Content Creation:
- Draft, proofread, and format training materials (i.e., presentations), training and technical assistance guides, one-pagers, flyers, and evaluation forms.
- Develop other visual aids or materials to convey information in accessible ways.
- Ensure materials are translated promptly and in the network's priority languages.
- Ensure materials are distributed through appropriate channels (e.g., the partner portal and the public-facing website).
Maintaining Platforms:
- Manage the Illinois Immigration Information website, which serves as a shared platform for various immigrant-serving organizations from across the state.
- Plan, create, and manage content across digital platforms in alignment with organizational values and brand guidelines.
- Lead on executing periodic immigration updates on Facebook Lives.
Trainings & Technical Assistance:
- In coordination with Lead Trainer, provide training and technical assistance for participating community navigator organizations in the form of in-person trainings and convenings, webinars, conference calls, materials, and other means as appropriate.
- Actively participate in public education workshops regarding important immigration issues facing the community and lead campaigns that advance immigrant rights.
Collaborate with Teams:
- Work in partnership with organizational capacity building, leadership & advocacy teams, legal clinic, partners, and other stakeholders to ensure the training content and materials are responsive, accessible, and accurate.
- Maintain communication with stakeholders throughout the training process.
- Build and maintain relationships with partner organizations through coalition building and program development.
Additional Responsibilities:
- Maintain required job skills and core professional competencies;
- Maintain open and ongoing communication;
- Attend and participate in required educational programs and staff meetings; and
- Perform other duties as assigned.
Essential Qualifications and Skills:
- Three or more years of experience working with immigrant justice organizations.
- Bilingual in English and Spanish required.
- High School Diploma or equivalent GED required. Associate's degree preferred.
- Two or more years’ experience with social media strategy, content development, and best practices in digital organizing for brands/organizations.
- At least one year of experience in Canva is a plus.
- At least one year of experience in building and maintaining websites.
- Ability to deal effectively and professionally in stressful situations and with a high volume of public and professional inquiries while exhibiting sound judgment and using discretion.
- Demonstrated ability to work in partnership with residents, local leaders, and all nonprofits to strengthen and advance multiple aspects of legal services programs.
- Strong verbal and interpersonal communication skills, including the ability to listen well, convey thoughts clearly, speak in public, and work effectively as a member of a team.
- Excellent analytical, writing, and organization skills with the ability to work well under pressure, multitask, and meet established timelines and goals.
- Demonstrated skills in facilitation, relationship building, and collaborative planning.
- Ability to communicate thoughts and ideas effectively and to effectively interpret general policy, criteria, and procedures for specific situations as it relates to immigration legal services and/or removal defense.
- Technical skills in Microsoft Office (Word, Excel, PowerPoint, Outlook).
- Demonstrated ability to build relationships and work effectively with people of diverse social, faith, economic, and racial/ethnic backgrounds.
Special Working Conditions and Demands
- On-site work schedule: as needed, and no less than 3 days per week.
- Willingness to work flexible hours; some evenings and weekends required.
- Access to a car, a valid driver’s license and insurance, and the ability to travel throughout the state.
Benefits:
- Medical HDHP, HMO, and PPO.
- Dental HMO and PPO
- Vision
- Life Insurance and ADD, Company Paid
- Short- and Long-Term Disability: Company Paid
- 403(B) retirement savings plans
- Flexible Spending account and Dependent care account
- Transit Benefit
Position Classification & Salary
Salary: $50,000 - $60,000
Full-time, Exempt
Statement of Equal Opportunity
The Resurrection Project is an equal opportunity employer and does not discriminate based on race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation (including gender identity), military status, disability, or language (any language use not related to job duties). In addition to federal law requirements, The Resurrection Project complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.
How To Apply
Interested parties should send a cover letter and resume to [email protected]. No phone calls, please.