Position Title: Director of Affordable Housing Compliance

Supervisory Relationship: VP of Risk and Property Management

Organization General Description:

The Resurrection Project (TRP) builds trusting relationships to educate and propel individuals, immigrants, and families to achieve their social and economic aspirations, stable homes, and equitable participation in their community. TRP is a leading provider of affordable housing, financial education, and immigration services on Chicago’s Southwest side.

During the past three decades TRP, has worked to improve the lives of individuals and families by creating wealth, building assets, and engaging residents to be catalysts for change. Rooted in the Pilsen community, TRP’s impact now extends across the City of Chicago and through the State of Illinois; we are making steady progress towards leveraging and preserving more than $1 billion in community wealth by 2025.

General Job Description

The Director of Affordable Housing Compliance (DAHC)is responsible for providing oversight of compliance, training staff, taking initiative on special projects, and conducting lease and file audits as it relates to compliance and ensuring all reports are completed timely for regulatory agencies, investors and the TRP executive team.

The immediate objective of the Director of Affordable Housing Compliance is to ensure various compliance requirements are met for TRP managed properties. DAHC will work closely with Property Management & Real Estate Assets and Services staff to accomplish identified organizational goals. The DAHC is primarily responsible for assuring that tenant files follow Federal, state, and local laws specific to project funding source(s) and producing reports to reflect the same and ensuring ALL reports due to Regulatory bodies or Investors are accurate and produced timely.

Primary Job Duties and Responsibilities:

• Timely completion of all Compliance related reports on a Monthly, Quarterly and Annual Basis
• Ensuring that all compliance reports are accurate for funders, investors, partners, etc
• Ensure that all compliance reporting requirements of the properties, property operations, funders/ partner requirements are completed accurately and in a timely manner.
• Ensure that all initial leases, lease renewals, and recertification processes are followed within the compliance

• Review and approve initial move-in files for all TRP properties before lease execution and all required re-certifications following affordable housing rules based on property program requirements.
• Monthly file audits and reporting of audit findings/discrepancies.
• Assist in the development, implementation, and updating of the Affirmative Fair Housing Marketing Plans
• (AFHMP), Tenant Selection Plans, and other marketing plans for TRP’s rental housing opportunities.
• Ensure that all compliance requirements of the applicant and tenant files are completed accurately and in a timely manner.

• Ensure that files are purged and stored within program guidelines.
• Taking the initiative on special projects as it relates to initial certifications, auditing resident files, making notes of issues, and ensuring they are all compliant.

• Develop and maintain working knowledge of Chicago Landlord Tenant Ordinance, Fair Housing law, and regulatory agreements with financial supporters, including but not limited to programs with: City of Chicago, Illinois Housing Development Authority (IHDA), HUD, CHA, CLIHTF, LIHTCs, financial institutions, and other sources of renter subsidies and affordable rental financing.
• Train and collaborate with Property Management Team on compliance and Standard Operating Procedures.
• Train and supervise Recertification Specialists
• Provide directions and support to the Property Management team as needed.
• Provide support and act as back-up to Director of Occupancy & Facilities Director.
• Provide directions and support to the Facilities team as needed
• Attend all inspections, both physical and administrative, to assist REAS and Asset Management.
• Assume the lead role during Management Operating Reviews
• Perform other duties as assigned.

Performance Measures

• Maintain satisfactory Management Operating Reviews and/or file audits conducted by outside entities.
• Timely and quality production of compliance reports
• Timely follow-up with the REAS team and accurate tracking of all communication.
• Update Affirmative Fair Housing Plans as required.
• Update Tenant Selection Plans as required.
• Professional written and verbal communication with internal and external parties
• Maintaining communication with funders, investors, , on any outstanding compliance audits.
• Effective, accurate, and consistent execution of day-to-day responsibilities
• Effective, strategic development of relationships with member institutions, peers, leaders, and partners
• Active participation in required staff meetings and programs.

Essential Knowledge and Skills

• Bachelor’s Degree is preferred, or 5-plus years’ experience in property management, asset management, and/or affordable housing.
• Must have or be able to obtain certifications in Certified Occupancy Specialist/Tax Credit Specialist, and Blended Occupancy Specialist
• Illinois Leasing License required or will need to obtain within six months of employment.

• Must have working knowledge of LIHTC guidelines and/or Tax Credit Specialist (TCS) certification designation.
• Public Housing rental housing guideline knowledge or the ability to obtain Public Housing Rent Calculation designation within six months of employment.
• Attendance of the CHA Yardi training and passing the exam ensuring the issuance of a Yardi Password
• Proficient knowledge of MS Office Suite, MS Excel, Property Management software, and Internet required.
• Excellent written and oral communications skills; demonstrated public presentation skills.
• Demonstrate ability to build relationships and work effectively with people of diverse social, faith, economic, and racial/ethnic backgrounds.
• Highly motivated and demonstrated ability to work independently as well as part of a team.
• Strong attention to detail and bilingual preferred

Special Working Conditions and Demands

• Willingness to work flexible hours as needed; evenings and weekends required.
• Access to a car, valid driver’s license, and ability to travel within the metropolitan area and sometimes out of state.

• Must be able to visit construction work sites/hard hat areas, including walking and maneuvering on uncompleted floor surfaces, among construction materials and debris, and climbing stairs and climbing ladders.
• Maintain required job skills and all professional Attend and participate in required educational programs and staff meetings.
• Cultivate, manage, and expand relationships with TRP member institutions, leaders, and partners to promote TRP’s rental goals and organizational mission.
• Perform other duties and projects as assigned.
• This position is an essential function with the organization and requires you to be onsite for your scheduled workdays.

Position Classification & Salary

Full-Time, Exempt, Essential. An essential employee is defined as an individual who is required to report onsite to maintain the critical services and operational functions of the organization such as, but not limited to, safety, sanitation, and the essential operation of residences, buildings, and services for TRP.

$70,000 - $80,000

Statement of Equal Opportunity

The Resurrection Project is an equal opportunity employer and does not discriminate based on race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation (including gender identity), military status, disability, or language (any language use not related to job duties). In addition to federal law requirements, The Resurrection Project complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.

How To Apply

Interested parties should send a cover letter and resume to [email protected]. No phone calls please.

Position Title: Property Manager

Supervisory Relationship: Director of Occupancy

Organization General Description:

The Resurrection Project (TRP) builds trusting relationships to educate and propel individuals, immigrants, and families to achieve their social and economic aspirations, stable homes, and equitable participation in their community. TRP is a leading provider of affordable housing, financial education, and immigration services on Chicago’s Southwest side.

During the past three decades TRP, has worked to improve the lives of individuals and families by creating wealth, building assets, and engaging residents to be catalysts for change. Rooted in the Pilsen community, TRP’s impact now extends across the City of Chicago and through the State of Illinois; we are making steady progress towards leveraging and preserving more than $1 billion in community wealth by 2025.

General Job Description

The Property Manager is responsible for resident relations (in partnership with the resident services coordinator), leasing vacant apartments, lease re-certifications (in partnership with the Recertification Specialist), property inspections, rent collections, evictions, budget management, and coordinating building maintenance (in partnership with facilities personnel).

Primary Job Duties and Responsibilities:

The immediate objective of the Property Manager is to keep in compliance the portfolio properties and strive to improve all aspects of assets, including providing excellent customer service. The Property Manager will work closely with all Property Management staff to accomplish identified department goals.

Property Manager will assist in preparation of annual budget and will closely monitor portfolio expenses.

Property Managers will work hand in hand with the facilities department to ensure the provision of excellence in housing standards.

Property Managers are on call 24hrs a day for emergencies.

Additional duties of the Property Manager (in partnership with the resident services coordinator) include promotion and relationship building efforts related to other TRP initiatives, products, and/or services such as Community Programs, Organizing, Financial Wellness, Resource Development, and others as needed.

Resident Relations (in partnership with the resident services coordinator)

• Maintain effective resident relations with all residents to ensure they are aware of their rights and responsibilities.
• Resolve resident’s issues, concerns, disputes as needed and document in Property Management software Yardi.
• Prepare notices for residents regarding rent payment, inspections, access to units, upcoming meetings, and general building notices.
• Meet with residents on a quarterly basis regarding building issues, management updates, and portfolio seasonal changes.
• Maintain accurate tenant ledger account in Property Management Software YARDI.
• Maintain updated resident contact information in Property Management Software YARDI

Leasing and Occupancy (in partnership with Occupancy Director)

• Inspect available vacancies and work with facilities to create scope of work needed to prep for occupancy. Discuss scope of work and budget for repairs with Director of Occupancy to determine if work will be complete by in-house maintenance staff or 3^rd party vendor.
• Work diligently with list of inquiries to bring vacancy rate to 97% occupancy rate. Mail out cancelation and rejection notices of non-approved applicants timely. Ensure questionnaires, request to return verification information to verify the income and assets for applicants.
• Maintain record retention policy which includes rejected files and or correspondence from applicants Prepare all lease documentation in advance with assistance from compliance department; in particular TIC (tenant income certification).
• Set up date and time to sign lease. The leasing of the unit needs to be at the apartment; property manager shall explain all lease rules, building rules, and lease riders to all households of age 18 and over and conduct move-in inspection with resident/s.
• Update property management software with Lease, Lease signing dates, and Lease Addendum’s/Riders and Ensure compliance with the City of Chicago Residential Landlord Resident Ordinance (RLTO, City of Chicago security deposit interest.
• Prepare and have approved lease violations and/or 30 day and /or 10-day notices for non-compliance with terms of leases.
• Periodically performs inspections of properties and notifies maintenance supervisor of work that is needed; at minimum 2 annual inspections.
• Prepare lease violation letters to residents that have breached lease, building rules, lease riders and/or other similar violations. Provide as much as information as possible and highlight areas that resident failed to comply. Meet with resident to discuss lease violations within 2 days of the occurrence after providing them with violation letters.
• Strategize lease-up plans with director of occupancy for new developments.
• Meet deadlines for lease-ups established by TRP/Funders and/or Financial Partners.
• Assist in the development and implementation of the marketing plans for TRP’s rental housing opportunities Promote rental housing opportunities through the timely development and distribution of marketing materials approved by the Managing Broker.
• Keep inventory of keys/fobs for properties and parking lot parking space assignments and permits issued.
• Coordinate all pest related issues including attending and monitoring treatment processes.
• Coordinate Move-In and Move-out inspections.
• Maintain Illinois Leasing License.
• Obtain TCS Tax Credit Specialist Designation and/or related designations updated as required.
• Represent TRP and actively market TRP’s housing opportunities at workshops, housing fairs, and other public events.
• Develop and maintain working knowledge of Chicago Landlord Resident Ordinance, Fair Housing law, and regulatory agreements with financial supporters, including but not limited to, programs with the City of Chicago Department of Housing (DOH), Illinois Housing Development Authority (IHDA), HUD, CHA, CLIHTF, LIHTCs, financial institutions, and other sources of renter subsidies and affordable rental financing.

Resident lease certification/re-certification/renewal

• Ensures that resident files are completed accurately and in a timely manner.
• Completes recertifications on time; sends 120 days’ notice for renewals.
• Ensures tenant files remain in perfect file order

Rent Collections

• Monitor the first of the month resident ledgers for delinquency.
• Post rents in Yardi.
• Review resident ledgers with Director of Occupancy for discrepancies and adjust, as necessary.
• Serve late notices between the 6-10^th of each month and 30-day notices by 2^nd of the month pursuant to the Rent Collection SOP for all resident s with rents not paid.
• Update resident accounts with subsidies as assigned by subsidy agencies
• Enroll resident in Rent Café at second month of tenancy.
• Refers resident to Financial Wellness Department to set up resident ’s savings budget and/or refer them to social service agencies for financial assistance.

Facilities (in partnership with facilities personnel)

• Work closely with tech assigned to the portfolio
• Coordinates work orders with tech every Monday
• Submits work orders in Yardi; distribute work orders to maintenance tech every Monday morning.
• Makes sure work orders are being completed and charged accordingly.
• Informs maintenance tech about new and upcoming vacancies and updates Yardi
• Discuss/Analyze with facilities manager and/or techs repairs needed for vacant units
• Completes with facilities manager a repairs budget to be discussed for approval with property management director.
• Conduct quarterly building major systems and common area inspections with maintenance tech.
• Achievement of 3% vacancy rate as maximum for entire portfolio.
• Determine annual rent increases in a timely manner
• Timely, quality production of compliance reports, marketing materials and other documents.
• Achievement of 95% collection of rent on time.
• Start eviction process within thirty-two days of non-payment.
• Effective management of property budget created.
• Achievement of positive cash flow for portfolio assigned.
• Effective, strategic development of relationships with peers, leaders, and partners.
• Maintain a network of among property management staff at other community organizations.
• Maintain Illinois Leasing License
• A bachelor’s degree is the preferred minimum educational level plus experience in property management, asset management, affordable housing, non-profits and/or community development.
• Must have or be able to obtain certifications of Certified Occupancy Specialist/Tax Credit Specialist, Blended Occupancy Specialist, and Illinois Leasing License within 6 months of employment.
• Public Housing rental housing guideline knowledge or the ability to obtain the RIM Public Housing Rent Calculation designation within six months of employment.
• Obtain TCS Tax Credit Specialist Designation and update as required.
• Bilingual – English/Spanish Preferred
• Proficient knowledge of MS Office Suite, MS Excel, Yardi, and Internet required.
• Excellent written and oral communications skills; demonstrated public presentation skills.
• Demonstrate ability to build relationships and work effectively with people of diverse social, faith, economic and racial/ethnic backgrounds.
• Highly motivated and demonstrated ability to work independently as well as part of a team.
• Consistent attention to details.

Special Working Conditions and Demands

• Willingness to work flexible hours as needed; evenings and weekends required.
• Access to a car, valid driver’s license, and ability to travel within the metropolitan area and sometimes out of state.
• Must be able to visit construction work sites/hard hat areas, including walking and maneuvering on uncompleted floor surfaces, among construction materials and debris, and climbing stairs and ladders.
• Maintain required job skills and all professional competencies.
• Cultivate, manage, and expand relationships with TRP member institutions, leaders, and partners to promote TRP’s rental goals and organizational mission.

Position Classification and Salary:

Full-Time, Exempt. Salary commensurate with experience.

$60,000 - $75,000

Statement of Equal Opportunity

The Resurrection Project is an equal opportunity employer and does not discriminate based on race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation (including gender identity), military status, disability, or language (any language use not related to job duties). In addition to federal law requirements, The Resurrection Project complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.

How To Apply

Interested parties should send a cover letter and resume to [email protected]. No phone calls please.

Position Title: Deportation Defense Organizer

Supervisory Relationship: Director of Organizing and Leadership, Immigrant Justice

Organization General Description:

The Resurrection Project (TRP) builds trusting relationships to educate and propel individuals, immigrants, and families to achieve their social and economic aspirations, stable homes, and equitable participation in their community. TRP is a leading provider of affordable housing, financial education, and immigration services on Chicago’s Southwest side.

During the past three decades TRP, has worked to improve the lives of individuals and families by creating wealth, building assets, and engaging residents to be catalysts for change. Rooted in the Pilsen community, TRP’s impact now extends across the City of Chicago and through the State of Illinois; we are making steady progress towards leveraging and preserving more than $1 billion in community wealth by 2025.

General Job Description

The Deportation Defense Organizer leads TRP’s community protection and defense work. In coordination with the IJ team and partner organizations, the Deportation Defense Organizer designs and implements TRP’s rapid response work, organizes participatory deportation defense campaigns, and participates in all immigrant justice campaigns.

Primary Job Duties and Responsibilities

• Serves as first point of contact for immigration enforcement actions threatening families and communities, including deportation or ICE raid alerts and determines course of action following alert
• Works in partnership with other organizations to build deportation defense rapid response infrastructure to protect families and communities
• Convenes community and organizational partners
• Attends and represents TRP at interagency and community meetings and roundtables
• Builds relationships with local schools, churches, and neighborhood institutions to support deportation defense work
• Develops and leads participatory deportation defense campaigns including for individual deportation
• Actively participate in public education workshops regarding important immigration issues facing the community.
• Assist with implementation of communications and media strategy related to deportation defense work.
• Must keep current of changes in immigration law and procedures.
• Cultivate, manage, and expand relationships with participants, leaders and TRP partner institutions to promote and further TRP's organizational mission.

promote and further TRP’s organizational mission.

• Maintain required job skills and core professional competencies.
• Attend and participate in required educational programs and staff meetings.
• Perform other duties as assigned.

Performance Measures

• Successful development and implementation of rapid response strategy
• Successful development and implementation of deportation defense campaigns and actions including rapid response, ICE check-ins, court hearings, press conferences and other public events.
• Number of community and inter-organizational convenings
• Attendance and active participation at partner meetings

Essential Knowledge and Skills

• Bilingual in English and Spanish is required.
• Experience in working with immigrant communities.
• Demonstrated commitment to immigrant justice.
• Ability to work effectively in fast-paced environment.
• Demonstrated ability to build relationships and work effectively with people of diverse social, faith, economic and racial/ethnic backgrounds.
• Excellent verbal, analytical, writing, and organization skills.
• Demonstrated public speaking skills.
• Proficient knowledge of MS Office and Internet required.

Special Working Conditions and Demands

• Willingness to work flexible hours; some evenings and weekends required.
• Access to a car, valid driver’s license and insurance, and ability to travel throughout the state.

Position Classification and Salary Full-Time, Exempt, $60,000 - $70,000 annually.

Statement of Equal Opportunity

The Resurrection Project is an equal opportunity employer and does not discriminate based on race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation (including gender identity), military status, disability, or language (any language use not related to job duties). In addition to federal law requirements, The Resurrection Project complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.

How To Apply

Interested parties should send a cover letter and resume to [email protected]. No phone calls please.

Position Title: Managing Attorney – Centralized Legal Services, Immigrant Justice Legal Clinic

Supervisory Relationship: Director of Immigrant Justice Legal Clinic

Organization General Description:

The Resurrection Project (TRP) builds trusting relationships to educate and propel individuals, immigrants, and families to achieve their social and economic aspirations, stable homes, and equitable participation in their community. TRP is a leading provider of affordable housing, financial education, and immigration services on Chicago’s Southwest side.

During the past three decades TRP, has worked to improve the lives of individuals and families by creating wealth, building assets, and engaging residents to be catalysts for change. Rooted in the Pilsen community, TRP’s impact now extends across the City of Chicago and through the State of Illinois; we are making steady progress towards leveraging and preserving more than $1 billion in community wealth by 2025.

General Job Description

TRP seeks a passionate, collaborative, and innovative attorney to lead, in collaboration with the Director, the Centralized Legal Services team. The managing attorney will supervise attorneys, DOJs, and paralegals on the Centralized Legal Services team. The managing attorney provides on-site legal supervision and guidance at the Chicago centralized workshop and make determinations regarding legal guidelines and protocols, referrals, and acceptance of representation by team members for full scope cases.

Primary Job Duties and Responsibilities

Centralized Legal Services Team Management and Mentorship

• Must be an inspiring and inclusive manager of our Centralized Legal Services team
• Work collaboratively with and mentor staff, volunteers, and interns.
• Work with partner organizations to assist applicants at centralized legal services workshops
• In collaboration with Legal Director, IJ Partnerships team, and ILSP regional leads, develop best practices for effective service provision at centralized workshops.
• Actively participate in case review and other IJLC meetings needed to effectively provide excellent quality service to all clients.
• Actively participate in all relevant ILSP meetings
• Lead team in maintaining reporting and case management systems as required by internal policies and grant requirements.
• Participate in legal clinic development and strategic planning in partnership with the Legal Director and managing attorneys.
• Keep current on changes in immigration law and procedures through research and trainings.
• Attend and participate in required educational programs and staff meetings.
• Maintain required job skills and core professional competencies.
• Perform other duties as assigned.

Direct Legal Services:

• Provide expert consultation and representation to clients and potential clients including case preparation and follow-up.
• Maintain a caseload of affirmative and defensive cases under the supervision and mentorship of the Legal Director
• Prepare immigration applications, attend USCIS interviews, make appearances before the EOIR, research applicable law, compose memoranda, write client affidavits, and draft motions and briefs as needed.
• Make appropriate referrals as necessary for immigration legal services beyond the scope of the program.
• Maintain comprehensive up-to-date notes of client contact, indicating date, subject matter, and resolution in the client file, per TRP’s Immigration Legal Services Program procedures, and notify client of all activity regarding their case in a timely manner.
• Perform other duties as assigned.

Essential Knowledge and Skills:

• Juris Doctorate degree and three or more years practicing immigration law required. Experience handling asylum and removal defense caseload required.
• Bilingual in English and Spanish required.
• Demonstrated ability to build relationships and work effectively with people of diverse social, faith, economic and racial/ethnic backgrounds.
• Excellent verbal, analytical, writing, and organization skills.
• Proficient knowledge of MS Office and case management software.
• Highly motivated and demonstrated ability to work independently as well as part of a team.
• Strong attention to detail.
• Flexibility and willingness to adapt to changing circumstances

Special Working Conditions and Demands:

• Willingness to work flexible hours as needed, some evening and weekend hours may be required
• Must drive, have a valid driver’s license, and a vehicle

Position Classification: Full-Time, Exempt

Salary: $80,000 - $90,000 DOE

Statement of Equal Opportunity

The Resurrection Project is an equal opportunity employer and does not discriminate based on race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation (including gender identity), military status, disability, or language (any language use not related to job duties). In addition to federal law requirements, The Resurrection Project complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.

How To Apply

Interested parties should send a cover letter and resume to [email protected]. No phone calls please.

Position Title: Staff Attorney, Removal – Immigrant Justice Legal Clinic

Supervisory Relationship: Managing Attorney for Removal, Immigrant Justice Legal Clinic

Organization General Description:

The Resurrection Project (TRP) builds trusting relationships to educate and propel individuals, immigrants, and families to achieve their social and economic aspirations, stable homes, and equitable participation in their community. TRP is a leading provider of affordable housing, financial education, and immigration services on Chicago’s Southwest side.

During the past three decades TRP, has worked to improve the lives of individuals and families by creating wealth, building assets, and engaging residents to be catalysts for change. Rooted in the Pilsen community, TRP’s impact now extends across the City of Chicago and through the State of Illinois; we are making steady progress towards leveraging and preserving more than $1 billion in community wealth by 2025.

General Job Description

TRP seeks a passionate, collaborative, and innovative attorney to work on removal cases, both detained and non-detained, in TRP’s Immigrant Justice Legal Clinic. The staff attorney will maintain their own caseload and collaborate with the managing attorney and the removal defense paralegal on cases received via the Immigrant Justice Legal Clinic and the Midwest Immigration Defenders Alliance (MIDA), which is a collaborative with other organizations as part of a universal representation program to represent detained immigrants before the Chicago Immigration Court.

Primary Job Duties and Responsibilities

Direct Services, Case Management, and Data Collection Responsibilities:

• Provide expert consultation and representation to clients and potential clients including case preparation and follow-up.

• Handle a caseload that includes removal defense for detained and non-detained clients including, but not limited to, bond hearings, representation in immigration court (EOIR) and before the Board of Immigration Appeals (BIA).

• Maintain required job skills and core professional competencies.

• Keep current on changes in immigration law and procedures through research and trainings.

• Make appropriate referrals as necessary for immigration legal services beyond the scope of the program.

• Maintain comprehensive up-to-date notes of client contact, indicating date, subject matter, and resolution in the client file, per TRP’s Immigrant Justice Legal Clinic procedures, and notify client of all activity regarding their case in a timely manner.

• Actively participate in case review and other meetings needed to effectively provide excellent quality service to all clients.

• Attend and participate in required educational programs and staff meetings.
• Perform other assigned duties

Essential Knowledge and Skills:

• Juris Doctorate degree and one or more years practicing immigration law required.  Experience handling bond, asylum, removal defense, and detained representation strongly preferred.

• Bilingual in English and Spanish required.

• Demonstrated ability to build relationships and work effectively with people of diverse social, faith, economic and racial/ethnic backgrounds.

• Ability to succeed in a fast-paced community nonprofit.

• Excellent verbal, analytical, writing, and organization skills.

• Proficient knowledge of MS Office and case management software.

• Highly motivated and demonstrated ability to work independently as well as part of a team.

• Strong attention to detail.

Special Working Conditions and Demands

• Willingness to work flexible hours as needed; some evenings and weekends required. 

Position Classification: Full-Time, Exempt.

Salary: $65,000 - $75,000, Salary commensurate with experience.

Statement of Equal Opportunity

The Resurrection Project is an equal opportunity employer and does not discriminate based on race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation (including gender identity), military status, disability, or language (any language use not related to job duties). In addition to federal law requirements, The Resurrection Project complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.

How To Apply

Interested parties should send a cover letter and resume to [email protected]. No phone calls please.

Position Title: Grants Manager, Immigrant Justice (IJ)

Supervisory Relationship: Director of Development

Organization General Description:

The Resurrection Project (TRP) builds trusting relationships to educate and propel individuals, immigrants, and families to achieve their social and economic aspirations, stable homes, and equitable participation in their community. TRP is a leading provider of affordable housing, financial education, and immigration services on Chicago’s Southwest side.

During the past three decades TRP, has worked to improve the lives of individuals and families by creating wealth, building assets, and engaging residents to be catalysts for change. Rooted in the Pilsen community, TRP’s impact now extends across the City of Chicago and through the State of Illinois; we are making steady progress towards leveraging and preserving more than $1 billion in community wealth by 2025.

General Job Description

The Grants Manager, Immigrant Justice (IJ) is responsible for maintaining the growing portfolio of private grants supporting TRP’s IJ department, poised to grow close to $2M in annual revenue in 2025. The Grants Manager will also collaborate in supporting the IJ public grants portfolio, which exceeds $20M. This position will lead the coordination and writing of all private grants, support the coordination and writing of public grants, and will work closely with the Director of Development, Chief Development Officer, and IJ leadership team in cultivating and stewarding relationships with funders. This is a great growth opportunity for an experienced grant writer with a passion for supporting immigrant communities to support one of the largest and fast-growing immigrant justice operations in Illinois.

Primary Job Duties and Responsibilities

Grant Writing and Application Management – 60%

• Serve as lead writer on at least 20 grant applications annually
• Write clear, compelling grant application narratives in line with Immigrant Justice program activities and grant guidelines
• Oversee the end-to-end grant application process, including narratives, outcomes, budgets, and any supplemental materials
• Coordinate with internal stakeholders to gather relevant information for grant applications and ensure timely and accurate submission. Key teams include Immigrant Justice, Public Funding & Partnerships, Finance, and Institutional Advancement.

Relationship Building – 15%

• Cultivate and nurture strong relationships with current and potential funding partners of Immigrant Justice program, including foundations, corporations, and government entities
• Identify and qualify new funding opportunities for Immigrant Justice program

Compliance and Reporting – 15%

• Serve as lead, ensuring compliance with grant terms and reporting requirements for private grants supporting Immigrant Justice program.
• Prepare and submit timely and accurate grant reports, showcasing the impact of TRP’s Immigrant Justice programs
• Support Immigrant Justice and Public Grants teams on compliance for public grants

Administration - 10%

• Utilize Salesforce to track deadlines and maintain up-to-date donor records
• Participate in annual budgeting and regular reconciliation for Immigrant Justice grant portfolio in partnership with Institutional Advancement, Finance, and Immigrant Justice teams

PerformanceMeasures

• In partnership with CDO, Director of Development, and Immigrant Justice team, raise a budgeted $1.86M in private revenue in FY25, including $1.24M in renewals and $628K in new funding
• Meet 100% of grant proposal and report deadlines
• Gain expert knowledge of TRP’s Immigrant Justice program, demonstrated by writing clear, persuasive narrative

EssentialKnowledge and Skills

• Bachelor's degree in a relevant field or equivalent work experience
• At least three years of successful grant writing experience for non-profit organizations
• Demonstrated experience of grant writing for immigrant populations
• Excellent grant writing and other communication skills
• Ability to develop and maintain long-term productive relationships internally and externally
• Strong interpersonal skills and ability to work collaboratively with cross-functional teams
• Detail-oriented with excellent project management skills.
• Understanding of Chicago fundraising landscape
• Proficient in Microsoft Office Suite

Special Working Conditions and Demands

•  Ability to work some evenings for donor and partner events as needed (estimated 1x/month)
• Ability to travel within city and suburbs as needed

Position Classification & Salary

Full-Time, Exempt. Salary commensurate with experience. $70,000 - $80,000.

Statement of Equal Opportunity

The Resurrection Project is an equal opportunity employer and does not discriminate based on race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation (including gender identity), military status, disability, or language (any language use not related to job duties). In addition to federal law requirements, The Resurrection Project complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.

How To Apply

Interested parties should send a cover letter and resume to [email protected]. No phone calls please.

Position Title: Manager of Centralized Intake

Supervisory Relationship: Chief Administrator and Strategy Officer

Organization General Description:

The Resurrection Project (TRP) builds trusting relationships to educate and propel individuals, immigrants, and families to achieve their social and economic aspirations, stable homes, and equitable participation in their community. TRP is a leading provider of affordable housing, financial education, and immigration services on Chicago’s Southwest side.

During the past three decades TRP, has worked to improve the lives of individuals and families by creating wealth, building assets, and engaging residents to be catalysts for change. Rooted in the Pilsen community, TRP’s impact now extends across the City of Chicago and through the State of Illinois; we are making steady progress towards leveraging and preserving more than $1 billion in community wealth by 2025.

General Job Description

The Manager of Centralized Intake is responsible for leading and overseeing all call center operations including inbound calls and correspondence and the Centralized Intake (CI) team serving as the central point of contact for clients and applicants seeking assistance from TRP.  The Manager of CI will manage metrics, performance criteria, policies, and procedures to continuously improve the intake specialists’ productivity. Review quality assurance reports, client survey responses, and error reports and provide coaching to representatives to ensure they are creating the expected client experience. Serve as an agent for meaningful changes and promote a healthy ecosystem for team members.

Primary Job Duties and Responsibilities:

• Manage day-to-day operations for the Centralized Call Center, including: staff supervision, scheduling, job assignments, performance assessments, and other personnel actions in accordance with relevant policies and procedures.
• Lead the processes for continuously improving the client experience.
• Responsible for technology solutions, process improvements, program workflow, staff coordination, day-to-day client management, technical assistance, and script and workflow creation and adjustment for the CI team.
• Provide strong leadership that mentors, develops, and guides team members to efficiently demonstrate the value of every interaction for maximum client and mission impact.
• Conduct one-on-one meetings, weekly meetings, coaching sessions, and performance reviews promptly.
• Develop and implement internal and external Quality Assurance (QA) programs fostering continuous improvement and increased client satisfaction.
• Develop and maintain effective organization of responsibility, including efficient staffing, recruiting, training, coaching, recognition, workflow patterns, performance standards, delineation of duties and responsibilities, staffing levels, and supervision.
• Compiles and monitors daily/weekly/monthly operational statistics and reports. Analyzes trends, variances and problem situations. Provides accurate reporting on results, including impact and response statistics, actual result to goal, and forecasting projections.
• Lead the creation and implementation of the department work plan and achieve annual departmental goals.
• Strong grasp on the organization’s programs and services and customer service policies.
• Projects a positive image of the organization to employees, customers, industry, and community.
• Attend and participate in required staff meetings and professional development trainings.
• Maintain required job skills and core professional competencies.
• Other duties as assigned.

Essential Knowledge and Skills

• At least five years of managerial experience in a high-volume call center; strong knowledge of general Call Center operations and systems.
• Bachelor’s degree in business management/administration and/or Certified Call Center Manager (CCCM) certification preferred.
• Must demonstrate advanced proficiency with Microsoft 365 and technology solutions: Five9, Salesforce, SmartSimple, Smartsheets, and similar applications
• Must be highly organized, detailed-oriented, and perform with authority and forethought.
• Superior managerial, customer service and diplomacy skills.
• A thought-provoking, effective communication and motivator is required.
• Proven ability to problem solve, anticipate issues/concerns, troubleshoot problems, and proactively implement creative solutions.
• Ability to effectively delegate as necessary, with appropriate follow-up and accountability for timely results.
• Excellent verbal, written communication and interpersonal skills. Must be efficient, thorough, communicative, and prompt when managing projects.
• Must be highly analytical, adept at problem-solving and multi-tasking.
• Must be able to work independently and be capable of leading a team.
• Must have the ability to prioritize and offer timely responses.
• Must be able to take ownership of space, and implement changes and improvements as needed.
• Must be comfortable with communicating to, and occasionally in front of, the entire organization.
• Must demonstrate high ethical behavior and sound judgement.
• Must have strong interpersonal skills and be able to work effectively with people of diverse social, faith, economic, and racial/ethnic backgrounds.
• Bilingual in English and Spanish preferred.

Special Working Conditions and Demands

• Ability to drive and travel occasionally within city and suburbs, between office locations and within various neighborhoods.
• Willingness to work flexible hours as needed; evenings and weekends required.

Position Classification & Salary

Full-Time, Exempt, Essential. An essential employee is defined as an individual who is required to report onsite to maintain the critical services and operational functions of the organization such as, but not limited to, safety, sanitation, and the essential operation of residences, buildings, and services for TRP.

$60,000 - $80,000

Statement of Equal Opportunity

The Resurrection Project is an equal opportunity employer and does not discriminate based on race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation (including gender identity), military status, disability, or language (any language use not related to job duties). In addition to federal law requirements, The Resurrection Project complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.

How To Apply

Interested parties should send a cover letter and resume to [email protected]. No phone calls please.

Position Title: REAS Administrative Assistant

Supervisory Relationship: VP of Property and Risk Management

Organization General Description:

The Resurrection Project (TRP) builds trusting relationships to educate and propel individuals, immigrants, and families to achieve their social and economic aspirations, stable homes, and equitable participation in their community. TRP is a leading provider of affordable housing, financial education, and immigration services on Chicago’s Southwest side.

During the past three decades TRP, has worked to improve the lives of individuals and families by creating wealth, building assets, and engaging residents to be catalysts for change. Rooted in the Pilsen community, TRP’s impact now extends across the City of Chicago and through the State of Illinois; we are making steady progress towards leveraging and preserving more than $1 billion in community wealth by 2025.

General Job Description

The Administrative Assistant works directly the VP of Property Management to manage internal and external, correspondence, Parcel delivery, assist in meeting set up and oversight. The Admin oversee special projects assigned by department lead. The Admin will work with other divisions, staff, and leadership to further the overall mission of the organization. The Admin will handle phone calls, document client entries and interactions into Yardi and Salesforce, and facilitate cross functional departmental interactions.

Primary Job Duties and Responsibilities

• Greet, interact, and build the initial client relationship and confidence in TRP with every prospective client, visitors, staff in a professional calm demeanor.
• Be able to communicate in English written and verbally in a clear and polite tone.
• Be able to operate office equipment.
• Be able to sit, stand, walk, lift as required for position.
• Keep updated records and detailed documentation of client interactions, concerns, and complaints in, Yardi, and Salesforce.
• Organizes and maintains internal and external mail or parcels.
• Provides support by maintaining clear communication between internal and external organizations, personnel, and senior leadership.
• Uses good judgment to discern what issues may be urgent for immediate transfer to supervisor's attention.
• Assists in preparing timely, professional written correspondence.
• Assists and support Facilities team with work order creation, follow-up and close-out.
• Assists and supports PM team with administrative tasks.
• Assists and supports AM team with administrative tasks.
• Assist in projects pertaining to meetings as needed to relay information.
• Assist in implementation of staff events and outings.
• Works on special projects which include multiple facets of operational or departmental needs.
• Maintains required job skills and core professional competencies.
• Maintains strict confidentiality relating to information coming into or out of the office.
• Must have the ability to multitask.
• Serves as a translator when clients request this at their interview appointment.
• Supports VP of Property Management with employee engagement initiatives.
• Supports department with administrative tasked during staff turn-over.
• Other duties as assigned.

Performance Measures

• Timely, accurate completion of assigned projects and tasks.
• Timely, accurate maintenance of time management.
• Effective and supportive relationships visitors, staff, and other external partners.
• Active participation in required staff programs, and meetings.

Essential Knowledge and Skills

•  Work experience within Property Management, Customer service, Front desk Preferably.
• Ability to communicate instructions to clients; questions and inquiries must be sufficiently addressed to avoid confusion and misinterpretation.
• Excellent organizational skills and the ability to prioritize multiple task and duties.
• Ability to work under pressure and complete assignments in a timely, professional manner.
• Ability to adapt to new systems and processes.
• Detail oriented and well-organized.
• Bilingual in English/Spanish preferred.
• Demonstrated ability to build relationships and collaborate effectively with people of diverse social, faith, economic and racial/ethnic backgrounds.
• Highly motivated and demonstrated ability to work independently as part of a team, problem solve and be persistent.
• Excellent written and oral communication skills.
• Knowledge of Microsoft Office products, Salesforce {or similar CRM systems}, smart devices, and the internet.
• Adhere to the highest ethical standards.

Special Working Conditions and Demands

• Must be able to work some evenings and weekends as requested.
• Must have valid driver's license and ability to travel.
• This position is an essential function with the organization and requires you to be onsite for your scheduled workdays.

Position Classification and Salary

Hourly: $21 - $23

Full-Time, Exempt, Essential. An essential employee is defined as an individual who is required to report onsite to maintain the critical services and operational functions of the organization such as, but not limited to, safety, sanitation, and the essential operation of residences, buildings, and services for TRP.

Statement of Equal Opportunity

The Resurrection Project is an equal opportunity employer and does not discriminate based on race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation (including gender identity), military status, disability, or language (any language use not related to job duties). In addition to federal law requirements, The Resurrection Project complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.

How To Apply

Interested parties should send a cover letter and resume to [email protected]. No phone calls please.